Appointments
Make An Appointment
Well-child examinations follow a schedule based on recommendations of the American Academy of Pediatrics that considers health maintenance, growth, development and immunizations.
Each child's examination schedule will be set on an individual basis by his/her physician. Lansing Pediatrics staff will help you schedule your child's appointments at the appropriate times.
Emergency and ill visits are scheduled as the need arises. In a pediatric practice, the number of ill visits scheduled on a given day varies greatly, thus making scheduling a challenge. We strive to schedule ill children the day that you call, but by doing this, our schedule becomes unpredictable and, at times, necessitates a wait.
Some things that you can do to help us stay on schedule are:
- Be prompt to minimize delays
- If more than one child is to been seen, please let us know at the time of scheduling.
- If you can't keep an appointment, please call and cancel so the time may be given to another child.
- When you arrive for your appointment, please text 517-371-4712 with your childs name and appointment time.
We try to provide individualized care so that when your child is being seen, he/she is our main concern. We realize that your time is important. We will try to serve you as expeditiously as possible. Your patience and understanding is appreciated.
Phone Calls
Most telephone calls can be handled by the office staff and nurses. When calling the office, please have your questions organized and as specific as possible.
- Identify yourself
- State your child's name/age
- If illness related call, give symptoms - the most important information first
- Medications and dosage, if appropriate
- Recent weight
- Have pencil and paper for taking notes
- Name and phone number of pharmacy
When you call our office and select the medical advice option, your call will be handled by one of the office nurses. The nurse can answer your child-care questions, advise you when your child is ill and relay messages to and from the providers. In order to better serve everyone when using the medical advice option, we ask that you limit the call to 5 minutes.
There are times when you call the medical advice line you may experience a long wait time. Please be patient as we are providing the same excellent service we will provide to you. If the call is regarding child-care questions, you may find your call answered more readily if you call later in the day or mid-week.
